HOW WE WORK
Our global support centers are well equipped with the best-in-class technology and software including integration of voice communication through VOIP, video conferencing, case management systems and documents through FTP protocol to meet the current challenges of the market.
A client inquiry can come through any route i.e. website, global centers, direct call or visit the India offices.
The process is that we review your documents and send you a report on our review.
In case the client does not have documents – as is in most cases- then the engagement has to be for the first service i: e property search.
Herein we not only obtain the documents but also prepare a complete report.
This report also defines the steps forward, including whether the legal process is feasible or not. The client then sends us any further questions.
We then set up a meeting with our best property lawyers through Skype or face time. After the meeting, we send you a fee quote.
On acceptance of the fee quote from your side, we send you Engagement letter/ Retainer defining the terms and conditions of our agreement.
Once that is signed and the initial deposit wired to us we begin our process to start the representation.
Our online case management system archives complete information of each client, and regular updates and progress reports are provided to every client so that he/she never feels out of touch with their court matters in India.
Those who are not internet savvy can have access to other modes like phone, fax or mail to effectively communicate with legal teams in India.
We respect client confidentiality. Trust and confidence are the prime assurance that we give our clients.
All personal information related to the particular account is held by us in utmost confidentiality, is encrypted and stored on a secure server.